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QMUL Alumni Portal: Terms of use

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The Alumni Portal is provided to alumni, associate alumni, staff, students and friends of Queen Mary University of London (QMUL) and its predecessor colleges. The details of all new users will be verified during registration before a user is granted full access to the alumni area of the Portal. The university reserves the right to refuse access to anyone who misuses the site in any way and to delete user accounts or inappropriate updates to individual profiles.

All personal information is held securely by the university and will be treated confidentially in accordance with the Data Protection Act 1998. Personal data provided by you may be used for a range of alumni activities including marketing, sending publications, offering benefits and services, organising reunions, fundraising and other legitimate purposes. By providing your data you consent to the university using your data for these purposes. If, however, you do not wish for your information to be used for one or any of these purposes, please email alumni-services@qmul.ac.uk. Personal data will not be disclosed to external organisations other than as outlined in our Data Protection Statement for student registration e.g. to HESA (the Higher Education Statistical Agency) or to recognised alumni clubs or agents of the university.

The Alumni Portal includes a searchable online alumni directory. You can be included in the directory by making your details public on the ‘Search and Messaging Settings’ page. If you do not choose to make your name publicly available you will not appear in the directory. You can choose to make your contact details available to other alumni, and they to you. Please treat this information with respect. Any individuals found to be contacting alumni for any purpose other than friendship and/or networking (i.e. spam or soliciting business) will be removed from the site.

Communication preferences

We want to ensure that we keep the details we hold about you as up-to-date as possible and that we communicate with you fully in accordance with your wishes. The Portal allows you to update your details and your communication preferences online. Upon registering for the Alumni Portal, your data will continue to be used for the purposes of communication and marketing activities by post, email or telephone unless you indicate otherwise. By registering for the Alumni Portal, and therefore by providing your contact details, you are agreeing that we can contact you for these purposes. You also have the opportunity to register your interest in volunteering for certain activities; by doing so you are agreeing to receive communications about volunteering opportunities.

We use tools to monitor the effectiveness of our communications with you. Our mass communications are sent using MailChimp, which includes email tracking. This records when an email from us is opened and/or how many links are clicked within the message. The data from this tracking is generally used in an aggregated and anonymised form and every email we send includes an opt-out link (please note that this option will opt you out of all email communication unless you contact us to specify otherwise).

We want to communicate with you about opportunities to stay involved, including sending you our newsletters and publications, keeping you informed about events and services we can offer, and the ways in which you can continue to support the university. Email is a cost-effective way for us to do this.

If, however, you have specific preferences regarding the type of email communications you want to receive, or if you wish to subscribe to a specific mailing, then please let us know. On the Portal you can set what types of mailings you would like to receive, and whether you would like to receive them by post or by email (where relevant). Alternatively, please contact the Alumni Office at alumni@qmul.ac.uk to update your communications options. You can also choose to opt-out of any general email communications from us (although we would continue to use your email address to contact you if you request a specific service via our website, e.g. to book a place at an event). You can set this opt-out through the ‘Communication Preferences’ page, or by contacting us at alumni-services@qmul.ac.uk.


Pre-booking is essential for all alumni events, unless otherwise indicated. Demand for places is often high and early booking is advised to avoid disappointment. Alumni events are run on a not-for-profit basis and any booking fees charged are to cover costs such as room hire, catering, staffing and speaker expenses.

You may cancel your event booking up to seven days prior to the event. You will receive a full refund of the price paid for the booking minus an administration fee (£2 for bookings totalling up to £49, £4 for £50-£99, £7 for £100-£199 and £10 for £200 and over). We regret that we are unable to provide a refund if you cancel your event booking with less than seven days’ notice. Refunds will not be given for guests who do not attend an event on the day.

These terms & conditions may be revised at any time and it is important, therefore, that you regularly check back. Please contact the Alumni Office if you have any queries or concerns.

Last updated: December 2016

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